I called to get confirmation of a order request because I did not see it on my account. But they will reach out to me at a future date. * Prices and quantities are subject to change I am unwilling to pay for a new license for that reason. 1 On this site, we use the terms "lease," "lease agreement," "rental-purchase agreement" and "agreement" the same. After 90 days, you also have an Early Purchase Option that allows you to own your item(s) for less. Bought $352 worth, paying $1400! You have the freedom to lease what you want from where you want. Provide income and banking information. I'm ready to change my billing info and give up on them let them come for me for what's owed. FlexShopper does not currently own the account in question but confirmed the owner is Milestone ******* c/o ***************** Recovery and Emergent Servicing. My original agreement was that I would call ***** and that he would help with payment. 2. This site uses Akismet to reduce spam. He listened through all calls and verified that the communication had been off and that communication had been incorrect. Tip for consumers:Opt out from the arbitration agreement! They tried to lie and say that I put it down as a payment method. We'd like to further investigate and resolve your concerns. Good credit is not necessary but not everyone with bad credit is approved. they still told me i was stuck. If the consumer has any further questions or concerns, please do not hesitate to contact us at*************************************. Having a limited amount of cash or credit does not mean that you need to miss out on something that your family needs or wants. FlexShopper We are sorry to hear you are unhappy with your recent interaction with us. Called flex shopper for manufacturer info and they was not able to help me. Customer Reviews are not used in the calculation of BBB Rating. We had an agreement placed on the account where I was told that my contract was changed to the balance of $1,093.45 because of the communication being incorrect and ***** the escalation specialist working on this account. I called several times and got the runaround. Told me I was good. I needed a mattress and it turns out i could have bought it outright since day one, but wanted to make sure i had cash on hand, i was moving and it was a financial stress. They also call at least 5 times a day which is harassment. Web90 million consumers are short on cash and credit. All rights reserved. After this I was assigned to ***************** who would collect on my account. That is the main person that had been working with me during all this complaint and he was roping in *** to help with certain aspects of it; but at no point did I know she was supposed to be the main contact. How do special orders work? Because they dint even responded until after delivery was made. I did the math with flexshopper to get my mattress at a tiny fraction of the cost paid extra, i think maybe $50, and allowing me to make payments of maybe only $47.50 every week. Flexshopper never sent me a confirmation number I reached out to them and by time they responded to me they said my merchandise was shipped ! BBB Business Profiles may not be reproduced for sales or promotional purposes. Please help me because I am still paying for merchandise that I have yet to receive , VERY UNPROFESSIONAL. While customer indicates that they attempt to reach Flexshopper, Flexshopper has no call records of any such effort since August 2023. Most emails are answered within 48 hours. When I called support, they said there was an additional setting they needed to change on their end which wasnt done, but they still couldnt remove the late fees due to their error. I have chatted various times with issues on my account (its been three weeks since i started my lease) and the chat representative is not only rude and ignorant but also tries to gaslight you and questions you as if you were dumb. Please provide the email address and phone number associated with your account in a private direct message one of our team members will contact you to address this matter. ending E8B8. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Now they are telling me I'm missing a payment for may and October. Even calling into the two numbers given in the original statement. Pretty much like every story is on here. I purchase the Elite Gourmet 21L Stainless Steel Digital Air Fryer Oven with LCD Display and Interior Light - Stainless Steel haven't had it a year yet, and the knob broke off where I am not able to cut the fryer on or off. (We usually use the term "Lease.") The weekly payment was processed on Thursday 03/16/2023, to be posted on or after Friday 03/17/2023. Went back to the site and CONVENIENTLY for them they DONT have NO OPTION TO CANCEL THE ORDER! Find another way to get what you want/need. Our goal is to help consumers with bad credit get goods they want through a Lease. It's against FEDERAL LAW to be harassed, and repeatedly called after you have spoken with a client. How it Works - FlexShopper I ordered a recumbent bike from these people I paid it off in full a week or so after ordering two weeks later a payment was taken from my account I called them and they claim that was already scheduled prior to me paying it off today a month later from paying it off in full these people took **** out of my account when I called to ask about this they claim I didnt have that part paid and that would come out every month What? Customer Service: If you face any issue with FlexShopper, you can email their customer support at resolutions@flexshopper.com or submit a request You all broke your own protocol with this account and did not keep the consumer in mind. You can make 52 weekly payments or exercise an Early Purchase Option to acquire ownership of the rented goods. Do not bother trying to make purchase from here. International Association of Better Business Bureaus. 9 All lease-to-own decisions and rates and terms are subject to approval pursuant to underwriting criteria related to the applicants credit quality. I have restored your spending limit and you should be able to see this on your portal. I ordered an Xbox that Im no longer able to pay for and now they wont even send me a return label. I have auto payments, was happy, they even raised my credit. Please reach out to our billing department and request to speak to a supervisor or manager. Now they "wanna fix it". Now the stuff i ordered on December 12 is now not going to be here for the Christmas present it was bought for and still haven't been given a date or any information about when i can expect the xbox. FlexShopper Today they never sent me a email and i have called 3 times. You can end your lease agreement early by choosing an Early Purchase Option. When I would call the main number to ask to speak to a manager or someone within the main office/corporate office they would route me back to the************** which they claimed was *****'s number. I called them and they told me if I set up a payment arrangement to catch up on the payments, they would not do that again. Tire Agent was great by staying in contact with me about the refund. DONT BUY FROM A COMPANY THAT WONT LET YOUR RETURN YOUR PRODUCTS. Browse our marketplace to find exactly what youre looking for today. But no contact was made from the ********************* after he left or from anyone to reach out to say what was next on the account. FlexShopper acquired the assets of Revolution Financial, Inc. in December FlexShopper provides a flexible and easy way for you to get the furniture, electronics, appliances and other popular brand name goods with affordable, weekly payments. He reversed some nsf fees he said. Get a Tracking Number For FlexShopper, the positive return on capital employed ratio of 0.25% suggests that management is allocating their capital effectively. There is a website that saves periodically the whole internet. If at any point you are struggling to make upcoming payments on your account, our dedicated customer service department can sometimes help. We are sorry to hear about the issue you are having. They pull out double payments, and no one can give you a straight answer. You can make 52 weekly payments or exercise an Early Purchase Option to acquire ownership of the rented goods. Adjusted 4 Free delivery offer applies to scheduled delivery on select major appliances, furniture, treadmills, ellipticals, exercise cycles, home gyms and outdoor grills. Smile. FlexPay Payment Platform - FlexShopper API Docs Simply refer to the table in your Lease to look up the Early Purchase Option amount after each payment date. On 06/09/22 the customer provided copies of their drivers license, bank account statement and cable/internet bill via email. To make a purchase from FlexShopper, all you have to do is go to their website and choose the item you want to buy. Our rates vary from state to state as well so a year lease may not always mean double! Home How It Works FlexShopper: How It Works. I believe the ad said the same thing I saw on their site; "90 days same as cash price", with a PS5 on it. Returning Items from Third Party Sellers Download Article 1 Log into the Amazon account that you ordered the item with. 52 weeks payoff. . Please send us a direct message with the email address and phone number associated with your account and we will contact you to address this matter. At one point your payment system starting deducting payments out of the blue and ***** was immediately on top of the issue and roped *** into the communication. Flexshopper, LLC. | Complaints | Better Business Save my name, email, and website in this browser for the next time I comment. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, I don't necessarily recommend any rent-to-own businesses, but I gotta say their. They should be audited by the IRS! However they won't change my address on my account. Under your Lease, you can: (a) make 52 weekly payments or exercise an Early Purchase Option to acquire Ownership of the rented goods or (b) rent the goods for at least the initial term and then end the lease when you want by making all required payments and returning the goods. Hello Anon,We appreciate your business and sorry to hear about an issue you're having. This credit will be removed from your account if your first weekly payment fails. Our goal is to help consumers with bad credit get goods they want through a Lease. Why ask me to select monthly or weekly if your going to ignore my selection and just set it up as weekly and let the customer assume their selection is how its going to be done. The actual weekly payment may vary depending on how much spending limit you use and will be in your Lease. That's a great question, Melissa. RUN DONT WALK away from this company. Its that easy! In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price.
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