My wife and I discovered Arhaus long before we had a house to put any furniture. Zane was very attentive and detail oriented, he helped us make wonderful selections to meet our furniture and decorating needs. There was a mishap and we got a wrong ottoman but customer service eventually got it right. cart reminders) from Chairish at the cell number used when signing up. They were great at helping us finish the look of our new home and your conscious about helping it be as economical as possible. Excited for the sectional and living room pieces! This dining table is amongst hundreds of pieces of furniture that are available at our location in Grandview! Luckily for us, Alyssa, the store manager, took over our account. He assured me that the chair he was recommending would work out. Second, there are buttons that go into the cushion. Well it is now October 4th and I'm yet to hear back or have my issues resolved. It was also replaced and the 3rd one also had an off color board. Because we had a holiday party scheduled at our home, Daniel and the store manager, Michael, went above and beyond to get us our items in time for the party. Free shipping for many products! There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. Sign up for promotions, decorating tips and more from our team. A new customer service representative created another email to send to UPS. morePer Arhause site: Craftsman-built in the foothills of North Carolina, our chic Remington Collection is an Arhaus favorite. The cons: High prices. We want you to love your new piece as much as we do. Thank you to Michael and Kat for helping me select the perfect furniture for my home. We will recommend and shop at Arhaus in the future! 6 Arhaus Furniture Italian Faux Leather Capri Dining Breakfast Room Chairs Arhaus Martello Imperial Regal Brown Leather Nailhead Desk Office Swivel Chair Finding the Right seating for You With entire areas of our homes reserved for "sitting rooms," the value of quality antique and vintage seating cannot be overstated. Thank you. Suite 69473 Kat helped me (I need the help) pick out custom fabric and leather for my Remington sofa and Ranch ottoman; Michael mailed me the samples. No issues with ordering, delivery either. The delivery took bit a longer than I expected but when you decide to customize the furniture that should be expected. I ordered several dining chairs that kept coming in damaged. Their lighting pieces come in modern, industrial, geometric, bohemian, and classical designs. Dining Chairs; Counter Stools; Barstools; Dining Benches; In-Stock Dining; Tables & Storage Choose from a variety of leather or fabric and add style to your living room. We're redecorating our living and dining room and had specific pieces picked out online, but i wanted to see them in person before purchasing. Arhaus Cecilia Distressed Dining Chairs (Was 1996) 4/10 . Beautiful showroom but very unprofessional service. Once the couches we ordered came in and needed to be delivered, we had a problem with the delivery company and Zane took care of it immediately. Sign up for promotions, decorating tips and more from our team. I love my new couch and the great customer service that accompanied it. Multiple times, I always had to wait to speak to Chris who seems the only who gets it right. No matter the project, our Complimentary Design Services will bring your vision to lifeindoors and out. On Arhaus Site, table I orderd takes 9 weeks! Michael has also been very helpful as well. I am told there is nothing that can be done, it's normal wear and tear. From tufted, hand-distressed leather to soft, muted velvet upholstery, Arhaus sofas come in a variety of fabrics and sizes to fit any space and design aesthetic. I mailed both boxes back to Ahaus the same day. Explore more rooms here! Delivery time is problematic with this company. Not sorry, we made a mistake, but denial that they had ever promised me the chairs. In talking with the store manager, he says they are a mom and pop shop, and cant afford a refund. My experience here was terrible. Thank you, Arhaus, and the great sales, delivery and customer services teams. NO. Arhaus Dining Set. Swivel Chairs; Ottomans & Benches; Leather Seating; Crypton Cleaning Kit; In-Stock Living; . Seat cushions contain dense foam made from partially plant-based material, padded with poly fibers. Msg frequency varies. Arhaus Remington Swivel Chair Dallas, TX $250 Arhaus Butler Leather Tufted Ottoman Prairie Grove, AR $1,800 Arhaus Fenwick Settee Frisco, TX $170 $1,000 6 Arhaus Gray dining chairs Ringgold, GA $500 Dining Set 4 Chairs Kansas City, MO $2,000 Set of 2 ARHAUS Portsmouth Dining Arm chair in Windrow Peppercorn Tulsa, OK $1,750 Arhaus Sectional Lastly, the fired our customer care person mid process :( and he was the main reason we choice this store. No problem with ordering, delivery etc. This site uses cookies to improve your experience, to analyze website usage, and for marketing purposes. I bought chairs over 9 months ago. I'm thrilled Arhaus has come to San Diego!! Arhaus don't manufacture their . . I hope Arhaus realizes what an asset they have in her. We travel the globe, seeking passionate artisans who use time-honored techniques and imaginative new ways to create one-of-a-kind works of art for your home. I am very picky and a bit difficultshe was patient, professional with great taste.I ordered a sofa and fabric for my home which she help me choose and simply love everything. Had to wait almost 2 month for a chairs and drawers. David approached us and I have to say we are so happy he did. I love the products in this store. He made several recommendations. Low and behold, when I called again five days later, my salesperson was out on medical leave for two weeks. Long story short the sectional arrived and we quickly found it to be defective - it had multiple quality issues. Also, when we did finally schedule delivery it was on time and they called and texted with a very narrow delivery window so we were not sitting waiting for hours. They sure asked me to pay for the furniture right away. Bars & Bar Carts . We got the warranty and it still takes months to get our new furniture repaired. I will rather go to Bob's furniture. Buy: Pasadena Swivel Accent Chair, $300.00 from Target Save See More Images Credit: West Elm Roar & Rabbit Pleated Swivel Chair Each one was a recording to hang up and go online for more help. Find great deals and sell your items for free. I order 4 faux fur throws on black friday. With Arhaus furniture, theres no reason why you should ever have to choose between environmentally friendly and aesthetically pleasing. They did not put aside my chairs and I was told too bad because they no longer have them. That being said we have contacted arhaus and they are coming out tomorrow to hopefully fix the cushions and broken support. We ended purchasing several items from there, and have received most of everything so far (our fault because we keep adding). Guess im out $250. Tricia greeted me and my husband and I told her what I was looking for, something sparkly and unique. . The 2 wooden cocktail tables were finished so differently that they didn't even look like they were from the same set. Come in today and see the full collection. Arhaus Kitchen Table And 6 Chairs. He is honest and doesn't pressure you to purchase from Arhaus. All quality and service has been phenomenal. Tricia one of the design consultants came to my home and helped me plan my buy. New and used Arhaus Furniture for sale in Guilford, Maine on Facebook Marketplace. It was purchased during a very good sale at the store. 2023 Chairish, Inc. All rights reserved. When it comes to your own comfort, your own body is the only North Star. Its curved, orb shape is expertly upholstered in a textural, knubby boucle fabric to make a warm and welcomi. Arhaus has both indoor and outdoor sofas ranging in price from $1500 to $9000+, with unique styles such as curved sofas, leather sofas, chesterfields, modern sofas with a low-profile silhouette, and some customizable sofas. Smooth upholstery, accented by nailhead details, is tailored in easy-to-clean recycled leather crafted from repurposed leather remnants that have been reformed and finished to highlight the materials' rich color . Slumber Search is supported by readers. I was also surprised to learn even though I had spent quite a bit of $ I still had to pay for the delivery fee. Founded in 1986 with a goal of selling high quality and well designed pieces for your home, Arhaus has also made philanthropy and social responsibility part of their mission by donating to causes promoting sustainability and dental care for children around the world. Arhaus Furniture collections are for the entire home. Outdoor Dining Furniture; Outdoor Lounge Furniture; Outdoor Chairs; Adirondack Chairs; Outdoor Bar Furniture; . #MyArhaus. See how it all works here. Unfortunate that they can't work to make customers happy. Arhaus Harman Dining Chair - Set of 4. We started a collection of nice pieces when they came up as floor samples and now we just finished remodeling our first home and stopped by Arhaus last night. We save a seat at the table for everyone, because we know with absolute certainty that diversity makes the world a beautiful, interesting place to live. They said I would have to contact Arhaus to get the issues solved. Love my Pearson Gallery bedroom set. Terms of Service and Tricia did an in home design consultation and was great at answering our questions and coming up with creative designs for our rooms! Recently I attempted to locate some bedding at Arhaus that they no longer carried. I was so disappointed their attitude, once they sold it they don't care anymore. He was very professional and patient during our decision making process. My kids love the Kipton sectional that the neighborhood kids like to camp out on. Decorating guides, designer tips, home tours, and more! Much better service from both. Find great deals and sell your items for free. This was on September 21st, and was advised that they would order the extra parts needed and I would be hearing back from them in a week to have all the repairs done. Tracy worked with me and was very pleasant to deal with. The prices are very competitive and the staff is stellar! We have visited many times because we are in the market for a new couch. We never felt pressured into buying something we didn't want. Now I just call her at Arhaus and tell her what I want. He has been to our home and helped picked out pieces for the space we have. Anyhow, we were greeted right away by one of the Designers, Tracy R. He was very polite and interested in helping us, not selling us. I also found design associate Babs, very helpful and professional in guiding me through patterns for my chairs. East Boston, MA. Overall, customers have good things to say about Arhaus and their online shopping experiences. Say what? All pieces look sturdy and well constructed. She said she had just the the item. It's perfect for our Great room. Arhaus was founded in 1986 by John and Jack Reed, who wanted to provide high-quality furniture with unique and authentic designs. On another point the art we have received couldn't have been better packaged and the delivery was great. I went to Arhaus looking at specific dining chairs I was interested in. We spent close to $75k at this store and purchased their warranty on the furniture. Why did they have to wait for me to call back to get in touch with the company they refer to fix their furniture, why was this not dealt with right away? contact support. Curios & Cabinets . . 2022-2023 Slumber Search $1,000 Scholarship. The sales manager, Linda treated me like I was the one at fault. This is a big saving for you! $1,000 $2,500. Return Policy - All sales are final 48 hours after delivery, unless otherwise specified. After finalizing the design the order went in. I ordered lamps and bedding. you or your agent must refuse the item at the time of pickup/delivery from the seller, Once you have taken possession of the item, all sales are final. The delivery was on time and the associates were extremely professional. Arhaus uses a *proprietary inflation mechanism* that they neglected to include with our spendy sofa upon purchase. Arhaus Fresno Swivel Chair (Was 2499) 4/16 . We want you to love your new piece as much as we do. We purchased this table a year. Every Remington piece showcases a contemporary silhouette with sleek edges and a low profile that can be styled to match any aesthetic. For this reason, we will be purchasing the Tahoe & we will continue to work with David. Pictures sent, as requested with no follow up. Furnished almost our entire house and the quality of the furniture is amazing. This is gently used in a formal home and like new condition. If you continue to use these You have helped in making my condo more of a home! Arhaus carries hand knotted and hand woven area rugs with pretty floral and abstract designs, runner rugs, indoor/outdoor rugs, round rugs, and even vintage one-of-a-kind rugs. A place like this should be accommodating to everyone and he was very discriminatory due to us being around the age of 20, however we definitely had money to spend. I truly believe the true measure of a business Beautiful showroom but very unprofessional service, Beautiful store with an impressive selection, The aesthetics of Arhaus is simply beautiful, Well, my husband and I have been looking for chairs for a year now. I've been in multiple times to check on orders, etc and almost each time i overhear sales employees lecturing patrons to always ask for them and also have observed more than once sales associates arguing over who "gets" the client right on the showroom floor. Our sustainably certified Crypton Nomad Snow, Nomad Linen, Nomad Slate, Cushing Frost, Cushing Storm, and Cushing Slate Home Performance Fabrics are easy to clean, soft, and durableengineered with stain-, odor-, and moisture-resistant technology in every fiber. North Reading, MA. Decorating guides, designer tips, home tours, and more! Love all the items I received (dining table, buffet table, tv stand, side table, 2 beds, a mattress, bookshelf, and lamps). We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. Chairish uses cookies to enhance your experience, allowing features like. Very poor customer service. Love the furniture but pretty bad customer service. My wife and I had a browse through here today. BEAUTIFUL FURNITURE STORE ! I am so thrilled with the guidance I received from Them. We are extremely happy with the items we purchased -- top quality and beautiful style. On approved returns, the buyer is responsible for the full cost of return packing and shipping.
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