I would like to participate in the class action suit. The money we paid was not worth the time It lasted. Not very good customer service . So may have to take the chance. i also so have rust around my lg bleach dispenser i has ruined alot of my cloths ! About 2 years later we started noticing the exterior finish around the bleach dispenser bubbling and then it started to the finish started to peel. Now its been 4 yrs. Can I join a class action against them? I have the same exact problem with rust and the bleach cup and my towels and clothes getting ruined! Will never by LG again. Im sure it started earlier, but hadnt grown out beyond the bleach dispenser until the 3rd year. DO NOT BUY LG TEY WILL LEAVE YOU HOLDING THE BAG!!!1. Noticed a bit of rust forming near right and left sides of dispenser drawer as well as on the edge of dispenser drawer. I just happened to notice during a routine cleaning that the rust has worsened. LG Waveforce Washing Machine Rusting Top Replacement Save $1000 Bugman Vlogs 582 subscribers Subscribe 114 Share 19K views 2 years ago ARTHUR DIY washing machine top replacement due to rusting. And will make sure my friends and family are made aware. They ignore my emails, or say that they cannot help me. I dont use bleach. A recent class action alleges that LG washer rust plagues the high end washing machines and results in ruined clothes. I never use Clorox bleach or clothes softeners. I am now waiting to hear from LG about a resolution. I had paid more for the LG thinking I would have a quality product not so am trying to get with LG for their disposition but after reading the comments appears they take no responsibility for the their faulty products!! Would have been cheap for them to have painted it right to begin with. Pun intended! LG does not want to fix it. Video. I am going to try their suggestion of using citric acid. My bleach dispenser is rusting out and falling off and the all along the top of the inside of the washing machine the foil is starting to peel off..Ive done everything right including leaving the lid open so it can air dry and its still peeling off..I hope somethings done about this..LG Products are cheaply made and over priced!! I certainly wont be buying another LG washer or dryer. Need to get top replaced. I bought the washer and dryer in July of 2018. Inside is rusted out! Will never buy another lg product. It says since there is no strong water flow in top loaders (at bottom of tank) so the flakes stick and as the weight deposits increases (not sure what that even means, lol) they come off and get into laundry. Washer is a little over three years old. A company is only as good as their customer service is and theyve done a big FAIL on this. Company does not always pay the repair company for labor. Faulty parts and poor warranty. Im having the same issue with my LG top load. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. One minor injury has been reported. I own 2 of these rust buckets. How do we participate in this class action suit? These washers should be built for everyday water and bleach use. Do not use bleach due to my sons severe skin condition. I can pause wash cycle and wipe and it still Smells of bleach on my rag I purchased a LG washer in 2006 and they made the bleach to fit into compartment that slides into a plastic unit to dispense, not on side with paint (The caused the cosmetic damage). I dont use bleach dispenser anymore. What a joke!! I assume its fairly new as it has a lot of features and can send your phone notifications. Gave it back to them, But there seem to be front loaders more that tops these days. I purchased a new LG washer and dryer in 2014. Same issue, purchased washer in 2016, rust all around the rim of the bleach cup. Add us to your lawsuit. Probably to costly??? Ive ruined more linens and whites with rust stains before I realized what was causing them. Terrible. let me know if they reopen the case, Rush on our LG washing machine too! Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! We have all the same problems with our machine any updates,or how to make a claim. All my white sheets ruined with rust spots. Its now dropping into my clothes while being washed. I have the same rust issue problem. Once it starts on the metal, you have to get all if it because if you dont clear it all out down to bare metal it will continue. LG Class Action Says Washers Rust Defect Ruins Clothing, April 27, 2023 | Roundup Class Action Investigations, April 27, 2023 | Personal Injury Investigations, Roundup users may develop cancer, including non-Hodgkins lymphoma, Nursing home neglect and elder abuse lawsuit claim review, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. These things just seem to disintegrate before your eyes. Nine related injuries have been . Same rust issue as other people. Terms and Conditions. What is LG doing to fix the problem? Why dont they stand behind their product? I have a sever rusting around the bleach dispenser. Poor quality, poor customer service, poor representation of warranty agreement! The dispenser is rarely used but still is rusting out. Terrible! Same issue. But it kept rusting, and now it looks terrible and I notice rust flaking off in the dispenser. I am so disgusted with L.G.!!! I AM COMPELLED TO PURCHASE ANOTHER WASHING MACHINE FOR CLOTHES SINCE MINE HAS BEEN RUSTING FOR OVER A YEAR. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. Cant believe it. My LG washing machine started rusting about 2years after l purchased it. Loose/broken drive belt. It formed on the edges of the corner where you pour the bleach. Please add us to the class action. And when or if you do call customer service get the techs name that you spot with and her ID.NO. We paid too much for this washing machine to be experiencing this type of problem only after 5 years. My wife is already shopping a new washer/dryer pair (the dryer isnt functioning up to par anymore either and we already replaced the control board). Noticed Samsung now makes there tops of machines out of plastic. Go to the attorneys website Chimicles.com to add your name to the class action lawsuit. https://topclassactions.com/wp-admin/admin-ajax.php. And funny thing is I dont even use the bleach dispenser except when using it for tub cleaning. Now I know what the LG stands for ; LOW GRADE! 256K views 9 years ago LG has issued a recall for over 457,000 of their top loading washers. I commented long ago but still dont know anything. I am having the same problem with rust around the bleach dispenser with my high end LG washing machine. Put us on the class action lawsuit. So I dont agree that it is consumer error. I got my first LG front loading washing machine in 2014. I would also like to join the lawsuit. A few months later there was rust all over my clothing. Please add me to the class action suit. How do I get in on the class action lawsuit? I was routed to call center where I spoke to a Dan (who was located in INDIA), so L.G. The rust around the bleach dispenser has stain so many of our items.surprise that the class action suit was dismissed in june 2019. I cant believe they dont think this is a manufacture defect. I have an LG washer thats only 2 years old and the inside of it next to the detergent tray is rusting, and when I contacted LG customer service they basically told me its my fault the washer is rusting, and need to find a local repair shop. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. If no water flows out, soak a towel with hot water and place it around the faucet to warm it for 5 minutes. I actually had a kitchen aid 18 years and never rusted near the bleach cup. Interesting that LG thinks it is a customer-use issue. Hey Mark, how did you join the class action? Had NO idea others were having this same issue. OWNER RICK'S APPLIANCE REPAIR APPLIANCE TECHNICIAN FOR 31 YEARS REFRIGERATION SPECIALIST ONLINE SERV TECH: ApplianceBlog.com CERTIFIED TYPE 1; TYPE 2REFRIGERATION SERVICE E.S. at first i saw the specs and particles and thought my kids just had dirt in their pockets but upon further inspection I realized the whole machine was rusting out and peeling. Have the same problem try contacting LG but no response. Ive followed the directions as per instructed by LG when putting in the bleach and I am still stuck with this problem. Same here, had the top replaced under warranty after les than a year of ownership and the new one is just as bad. Today the cover inside bottom middle of the drum sheared off. The LG washer rust class action rejects these arguments, maintaining that the defect is more than cosmetic and in fact prevents the appliance from working as intended. THATS AT LEAST A START. The rust has gotten so much worse over the years! Called lg and they said since it wasnt still under they wouldnt be able to help. This wasnt a cheap washer!!! Its a fancy hitech washer, ideal for washing without any detergent and water!! The company was founded in Yeonji-dong, Busan, South Korea and the current CEO is Kwon Bong-seok (Mar 26, 2020). However, I can only wash whites now if I want to risk rust stains that dont come out. For tough spots, let the paste sit for 15-30 minutes before scrubbing it off. I cant afford to replace. September 29, 2022 by jai. I will never purchase an LG product again. Had hand me down Maytag washer/dryer that lasted 25 years. Will never buy an LG again ? I am just so upset. Has anyone else had the problem with holes in their clothes? Im experiencing the same thing. We also have rust problem with our LG washing machine, model LG WT5101H. A Alkemyst Premium Member How do I join this class? I have a LG washer that started rusting around the top of the bleach dispenser. I hope there is a way to still pursue this even if it has been dismissed. My LG top loader has been ruining my families clothes for some time. My GE Profile HE washing machine has this problem, too. So dissatisfied. I would like to be added to the class action. I too have a rust issue. The washing machines have mid-controls or rear-controls. Per Wikipedia LG has an environmental record. Rust in Nearly New LG Washer. This LG washer has ruined numerous articles of clothing and bedding. In my long lifetime, I have never had an issue like this. My LG washer Bought in 2016 has rusted at the mouth of the bleach dispenser. Thing is I never use bleach. I have a WC5001CW with the dame rust issues. It is outrageous they will not replace these faulty machines. When the removed the top cover/ plate of washer we found that much of the underside is rusted. What I meant to write I will NOT buy another HE LG washing machine. I only used bleach every few months and stopped completely over 5 years ago. Outrageous lack of quality control. Never ever buying any LG products again. For a year now Ive been finding shards of metal in my washer ripping up my families clothes. Also, the judge that dismissed it I hope they are no longer sitting as a judge. expected to be mailed out. Same problem, same complaint, same RUST, same LG response: improper use, improper care, using bleach (come on, isnt that what it is for?? LG Washing Machine Leaking When your LG washer is leaking, there are a few common causes that might be to blame. Even if I buy replacement parts, the problem will happen again and again. I am also having an issue. a Bleach Problem. LG was aware of the problem and had offered compensation to affected customers. Please review our Affiliate Link Disclosure for more information. I had laundry by the washer & clothes hanging that were above and fell behind. 12/16/2016 LG Portable Air Conditioners . Starting to look for a new washer. All of my clothes have damage. Same. I contacted LG directly to replace the top. They didnt tell me this and was required to buy a washer at a new retailer. Oct 2021. Same rust problem around the bleach dispenser within one year. Will NEVER purchase one of their products again. Please add me if there is another class-action as there really should be a complete replacement. My machine also started rusting at the bleach dispenser and is now rusting all around the top of the machine. I complained, emailed, sent photos for years on end, LG has the worst customer service EVER. Do what is right LG!! After reading this I went upstairs and sure enough right where the bleach goes in is the worst area. Who should Is there anything i can do to get involved in this suit? RLM20K WD-10271BD WD-11275BD WD-13276BDM WD-90282BD WDP2W. Was told it was not a warranty issue by the LG Support representative. I cant stand to have laundry piling up. LIKE YOU ALL CALLED THEIR 800 AND GOT THE ONE YEAR WARRANTY SPEECH ETC. It is ruining our clothes. Bought our pair in 2012. Most Common Washing Machine Troubleshooting Problems. I also purches one of their top models. I was stuck with this issue and what an eye sore. TOTALLY DISAPPOINTED! They have too do something hate to throwaway this high price item. The area around the bleach cup is completely rusted out on our otherwise perfect washer! I feel bad the company doesnt take care of this issue, I sanded all rust and used appliance paint , looks good time will tell if it comes back. So disappointed in LG, I dont think I could ever see myself buying their products again, I have permanent rust marks on floor from feet of washer..no water leaking and Im in a rentaltried everything to remove stain, no luck. Bunch of Crooks!! I am totally disgusted with this product. It has spread half way around. I just wish I knew why rut is occurring in this area. I am upset that the machine is rusted around the bleach insert and the soft er insert. It is now seriously rusted, not just surface rust. I will have to purchase a new machine. No warranty and the company didnt care. We have same LG top load washer problem. Dont purchase an LG Washer. LG is taking advantage of US consumers and the government is allowing this garbage to come into our country. I would also like to learn more about this class action. Any replacement parts for the ENERGY STAR Qualified LG 4.7 cu. Now, so many of us need new machines and we certainly arent going to buy LG ones and arent going to recommend LG to anyone we know. I have the same problem and have only used bleach a couple of times. Bought my LG top load washer 6 JUN already starting to rust within 1.5 months of buying it new. POS !!! I do not know what to do at this point. It started a few years after it was purchased. Why not use water proof screws?? True steam model. We do use chlorine bleach products maybe one to two times a month. We still fall under the 10 year warranty that the manufacturer offers, yet, my mom attempted to call and the representative had mentioned that she had to partner up with the location where she purchased the product from. Mine is also rusting around the bleach dispenser. Mine is rusting as well, all around the top of the machine. I was in sales for many years, and my companys main goal was customer satisfaction. LG should replace this washer, but they refuse responsibility. TB Rust We havent even reached the 10yr mark yet. If anyone can help in any ways please reply. Bought my LG washer in October 2019. I purchased the Lg washer on 2013 and the machine is rusted around the bleach dispenser area, the clothes are coming out with musty smell. I will also tell anybody that is in the market of buying a washer to never buy LG. Add me to your lawsuit please. I also purchased an extended warranty and was told by an LG representative that rust is cosmetic and not covered. Getting something new (not LG ever again) as soon as possible. I purchased my washer & dryer in 2015 from Lowes. Customer service directed me to their parts department. Purchased my LG washer in 2014 for $845 because I wanted a top of the line washer that would last. Id hate to think of a family using it twice as much as us. The rust has since spread to the drum. I have contacted good guys but since its past the warranty period they referred me back to LG.
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